Top 10 BPM Companies in Bangalore 2025

In the past few years Bangalore has set itself up as a hub for BPM (Business Process Management) companies in India. It is considered the perfect location for establishing or expanding a BPM company. With a cost-effective business environment and abundance of skilled workforce, Bangalore attracts both domestic and multinational companies offering quality BPM services. So, there are a lot of good companies to choose from, when looking for a suitable business process outsourcing partner. However, before outsourcing the business process requirements, it is crucial to know about the top BPM companies to ensure all the business needs are met. So, let us take a look at the top BPM companies in Bangalore 2025.

About Business Process Management

Business Process Management or BPM is the process of subcontracting a third-party to handle the operations and responsibilities of specific business processes. Initially it was used by manufacturing firms only, but now it is used in various industries to reduce costs, leverage specialized expertise, access advanced technology, and enhance efficiency. As per a research report, the global BPO market was valued at $280.64 billion in 2023 and it is expected to grow at a compound annual growth rate of 9.6% by 2030. 

Top BPM Companies in Bangalore

1. SBL Knowledge Services: 
   

Founded in 2005, SBL stands out in the industry with two decades of experience in providing exemplary expertise in optimizing processes and people. 

SBL has subject matter experts with over 10 years of experience in international project handling and providing strategic business process solutions with the help of cutting-edge technology. Features like customized services and solutions, competitive pricing, improved project management, and 24/7 support make it one of the top BPM companies in Bangalore. SBL provides BPM services to numerous organizations in different industries globally including healthcare industry, insurance companies, telecommunications industry, manufacturing industry, financial services providers, and retail & ecommerce industry. 

Services offered: The services offered by SBL include data processing services, call center services, mortgage processing services, healthcare BPO services, and insurance BPO services.

Besides the BPM services, SBL also offers some other services like artificial intelligence services, digitization services, multimedia services, geospatial services, and BIM services. 

2. Infosys BPM:
   

It is a subsidiary of Infosys, founded in 2002, that provides integrated outsourcing and transformation business process management services. It relies on a seamless mix of human and technical skills to address ever changing and growing business needs globally. Through its dedicated innovation and focus on customer satisfaction, Infosys BPM has earned a reputation as one of the best BPM companies. 

Services offered: Infosys BPM offers numerous services to businesses in different industries such as finance and accounting, sales and fulfillment, customer services, human resources, and business process as a service (BPaaS).

3. Accenture Solutions: 
   
   

Accenture is a major player in the business process management scenario of Bangalore. With years of experience, local knowledge, and global reach, Accenture focuses on innovation and digital transformation for businesses in different industries such as finance, legal, insurance, and marketing, sales, & customer service. It is one of the companies that paved the way for BPM companies in Bangalore. 

Services offered: Accenture offers expert solutions in technology implementation, digital transformation, strategy, and business process outsourcing. 

4. Wipro:
   

Wipro is a major contributor in the BPM field. It uses cutting-edge technology like artificial intelligence, machine learning, robotic system automation, etc., to help businesses enhance their business productivity and efficiency. Wipro is known for its adaptable solutions and client satisfaction focused approach. 

Services offered: Wipro offers customer assistance, data analytics, and outsourcing services to businesses in the field of finance and accounting, human resources, etc. 

5. Genpact: 
   
   

Founded in 1977, Genpact is one of the biggest BPM services providers with an extensive workforce and wide global reach. Genpact uses advanced technologies like artificial intelligence, machine learning, data analytics, etc., to streamline business operations and provide strategic value for enhanced efficiency. 

Services offered: It provides BPM services in numerous fields including finance and accounting, supply chain management, procurement, banking, insurance, healthcare, and digital transformation.

6. Hinduja Global Solutions (HGS): 
   
   

As a part of the Hinduja Group, it holds a prominent position in the list of the top BPM companies in Bangalore. Hinduja Global Solutions provides customer engagement and business process management services on a global level. It places significant emphasis on staff involvement and training to ensure exceptional client experience, and thus invests in enhancing work environment and employee development. 

Services offered: The services provided by HGS include customer experience management, digital marketing, and technical support for businesses in finance, healthcare, retail, telecommunications, technology, etc. 

7. Invensis:
   
   

Invensis was founded in 2000 and has been offering expert business process management services to businesses from different industries helping them add value to their operations. It leverages advanced technologies and skilled workforce to optimize the workflows and accelerate business growth. It caters to the needs of industries like financial services, medical, automotive, education, advertising & marketing, and arts, entertainment & music.

Services offered: Invensis offers an array of services including revenue cycle management, finance & accounting, IT, back office services, end-to-end ecommerce support, transactional management, etc. 

8. Concentrix: 
   
   

With its presence expanding over 40 countries worldwide, Concentrix is well-known as a global leader in providing quality customer experience technology and solutions. With a people-centric approach, it provides smooth and tailor-made client encounters to ensure better customer engagement strategies and solutions. It focuses on staff training and development initiatives to  ensure better client relations, organized processes, and enhanced productivity.

Services offered: Concentrix offers a wide range of services including back office support, sales, technical support, customer assistance, etc., along with cutting-edge digital solutions like chatbots and artificial intelligence. 

9. Teleperformance:
   
   

Teleperformance entered the Indian market in 2001 and since then it has been providing quality outsourced digital integrated business services. With optimum use of artificial intelligence and chatbots they have placed themselves at the forefront of the digital CX solutions. With its high-tech, high-touch approach it efficiently combines the advanced technologies with human touch to help businesses adapt the latest digital innovations. 

Services offered: Teleperformance has specialization in numerous CX services such as technical assistance, sales support, customer support, etc. 

10. Flatworld Solutions:
     
    

Since its inception in 2004, Flatworld Solutions has been focused on helping businesses enhance efficiency, streamline processes and boost productivity with the use of advanced technological solutions. It offers quality business process services with an innovative and customer-oriented approach. Through its strategic integration of technology with the human workforce, it has expanded its reach on a global level. 

Services offered: Services offered by Flatworld Solutions include IT outsourcing services, call center services, finance and accounting, healthcare BPO, insurance BPO services, etc. 

Conclusion

Bangalore is known as the ‘Silicon Valley of India’ and rightfully so, as it is home to numerous technology-based companies. It is also one of the most ideal locations for BPM companies in India due to the availability of good infrastructure and skilled workforce. The BPM companies in Bangalore not only help businesses but also have a significant influence on the BPM sector. We have carefully prepared the above list of top BPM companies in Bangalore to help businesses find their right business process outsourcing partner in this sea of BPM companies.