outbound marketing
outbound call center solutions SBL BPMS Intro

Expand Your Reach and Revenue With SBL’s Outbound Call Center Solutions

Amplify your sales and lead conversion rates with SBL’s performance-driven outbound call center services. As a leading outbound marketing company with 20 years of rich experience in business process management, we help businesses reach out to their global customers and cultivate long-term customer relationships.

Whether you want to drive sales or improve the effectiveness of your market research and customer surveys, our 24/7 outbound contact center services provide an effective way to understand and engage your target audience.

We adapt to your brand’s unique voice and provide streamlined and specialized services tailored to your specific business needs. Our agents are equipped to handle a range of customer interactions and provide prompt and effective responses to boost your business value. They don’t just boost your revenue—they help you build a stronger, more loyal customer base.

Partner with SBL to elevate your outbound call strategies and witness significant improvements in your sales and customer satisfaction.

  • 19

    Years in Business

  • 100+

    Award-winning services

  • 100+

    Global Partnerships

  • 2000+

    Happy Clients

  • Over 95%

    Customer Satisfaction Rate

  • ISO

    Compliant Processes

Outperform Competitors with Superior Outbound Call Center Services

Make your outbound processes faster and more efficient with expert outbound call center solutions. Our team delivers personalized interactions that foster long-term relationships and maximum business growth.

Appointment Setting Services

Appointment Setting Services

Reduce no-shows and maximize productivity with our reliable appointment-setting services. Our outbound call center agents handle the entire process, from booking to confirmation, ensuring that your calendar is optimized and every opportunity is captured to perfection.

Telemarketing Services

B2B Telemarketing Services

Expand your business network with our specialized B2B telemarketing services. We help you connect with industry leaders and build valuable business relationships. Our targeted approach and expert team ensure that you reach the right prospects and make meaningful connections that drive your business forward.

Click to Call Services

Cold Calling Services

Break through market noise and generate more qualified leads with our expert cold-calling services. From connecting you with your potential customers to presenting pitches, promoting products/ services, and building relationships, our targeted approach helps you engage potential customers in the most hassle-free manner.

Personalized Customer Follow-Up Services

Customer Service Follow-Up Calls Services

Increase your brand’s recall value with our follow-up call services. Seeking after-sales feedback, sending birthday or anniversary notes and informing them about special offers and promotions, we do it all to make your customers feel valued and build goodwill and long-lasting connections.

Lead Generation Services

Lead Generation Call Center Services

Our multilingual outbound contact center agents work aggressively to generate more qualified prospects for your business. We do not just make cold calls; we engage with potential customers, build meaningful connections, identify prospects with even the smallest level of interest, and transfer them to your staff to close the deal.

Market Research Company

Market Research Services

Make informed decisions based on accurate and actionable data. Our outbound call center agents make diligent outbound calls to collect customer feedback, understand their needs and preferences, and analyze trends. These valuable insights help you refine your products and services as per market demands.

Appointment Reminder Services

Payment & Appointment Reminders Services

Keep your schedules and payments on track. We send timely reminders to your customers about upcoming payments and scheduled appointments to help reduce no-shows and late payments. Our proactive approach helps in maintaining a steady cash flow and allows you to focus on delivering great service.

Accelerate Your Lead Generation Process With Professional Outbound Telemarketing

Unlock New Opportunities with Proven Expertise

Leverage professional expertise and advanced outbound call center software and technology to enhance customer engagement and build lasting relationships. Here’s how outbound call center outsourcing can help:

Enhanced Lead Quality

Outbound telemarketing companies have access to trained professionals who leverage their knowledge and experience to identify and convert high-quality leads.

Increased Efficiency

Outbound call center companies have streamlined processes and advanced technology, which ensure efficient handling of calls and outbound call campaigns.

Cost Savings

By outsourcing to a specialized provider, you can reduce overhead costs and eliminate the need for in-house infrastructure and staff.

Expertise and Experience

You get to benefit from the knowledge and experience of industry experts who understand the nuances of outbound marketing.

Scalability

Outbound sales team allows you to easily scale your outbound call campaigns up or down based on business needs without the hassle of hiring and training new staff.

Improved Conversion Rates

Professional agents are skilled in persuasive communication. They lead to higher conversion rates and better sales outcomes.

Increase Your Profit Margins and Revenue with SBL’s Outbound Solutions

The Benefits of Partnering with Us

outbound call center outsourcing

19 Years of Experience and Expertise

Our outbound call center agents bring two decades of experience in outbound contact center services and ensure effective and efficient lead generation.

Advanced Technology

We utilize state-of-the-art technology to optimize call processes, track performance, and deliver exceptional results.

Customized Services

We tailor our outbound call center solutions to meet your specific business needs. We provide the personalized touch you need when it comes to customer interactions.

Scalable Solutions

Our solutions can easily scale up or down based on your business requirements. We keep you fully covered during peak business hours and support you even when the call volume is low.

Improved Conversion Rates

With skilled agents backing your processes, we ensure maximum lead conversion and more sales and revenue.

Global Reach

We offer multilingual support, allowing you to connect with customers from different regions and expand your market reach.

Cost-Effective Services

Outsourcing your outbound call center services to SBL reduces operational costs. You get to save on infrastructure, software, and resource training and maintenance.

24/7 Availability

We provide round-the-clock services and help your business reach its potential customers anytime, anywhere.

Focus on Core Business

By outsourcing your outbound contact center needs, you can focus on your core business activities, leaving the lead generation stress to us.
We Build Lasting Relations That Drive Sales

Unlock new sales opportunities with SBL’s professional outbound call center services

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Outbound call center software

Tailored Outbound Process That Brings Maximum Impact

Our Strategic Work Approach

  • 01
    outbound call center solutions
    STEP 1

    Market Analysis

  • 02
    Outbound Call Center Services
    STEP 2

    Customized Outreach Campaigns

  • 03
    outbound telemarketing
    STEP 3

    Making Outbound Calls

  • 04
    call center in outbound
    STEP 4

    Lead Qualification and Follow-Up

  • 05
    outbound call campaign
    STEP 5

    Performance Tracking and Optimization

Driving Success Across Various Industries

Sectors We Serve

  • Retail and Ecommerce Industry

  • Travel and Hospitality Industry

  • Banking and Finance Industry

  • Healthcare and Medical Industry

  • Technology and software Industry

  • Telecommunications Industry

Outsource Outbound Call Center Solutions to SBL

Outsource outbound call center services to SBL and partner with a team that’s dedicated to your success. With our expertise in driving lead generation, enhancing customer engagement, and optimizing sales processes, we ensure your business reaches its full potential. We use customized solutions and advanced outbound call center software and have 1500+ multilingual agents who work round the clock to maximize your lead flow. Leverage SBL’s professional outbound call center services and watch your revenue and customer satisfaction soar. We can help you achieve remarkable results and a stronger market presence.
What is Outbound Call Center

TESTIMONIALS

Hear what our esteemed clients say about their experience with SBL experts.

SBL BPMS testimonial

SBL has demonstrated the highest level of dedication and put their most experienced staff to work on this assignment. We are satisfied with how they handled the spatial data requirements. They have always delivered the data in a timely manner, with high accuracy, and to the required quality. We would be happy to work with them in the future as well.

Leopold J Romeijin CEO, Satellite Imaging Corporation,UK

To those considering the services of SBL media, I can tell you that we at Peasville Studio are pleased, delighted and completely satisfied with the very professional services provided by the competent staff of this company. I am proud to say that I highly recommend SBLMedia without hesitation and will continue to use their services again and again. SBLMEDIA. Offer a service 2nd to none. We send our files to SBL via Dropbox and within a few days, we have a product ready for reproduction. They have made our life so much easier and more efficient; we get more products quickly onto the market with their diligence and efficacy. I have no hesitation in recommending SBL

Richard A Kontos Peasville Studios,

I wish to certify that we entrusted SBL Geomatics with the project GIS Data Creation for Master Planning of Gwalior area. The SBL team showed utmost dedication throughout the project and completed it well within the budget and schedule. We wish them success in their future endeavors and look forward to working with them on any future GIS projects we might have.

Jay.S. Damodaran Infrastructure Company,India

SBL has provided us with remarkable services in the CAD and GIS domain and we are very pleased with their level of service. SBL has repeatedly provided us outstanding results under high-pressure circumstances and allowed our company to grow without the liability and operation expense of hiring employees. I have found SBL to be helpful, knowledgeable, and responsive in all aspects of its service and commitment. I would like to take this opportunity to express our deep satisfaction in our association with SBL and look forward to working with them in the future.

Roma Land Information and Taxation Organisation,Spain

 We recently utilized SBL services for assignments in the Canadian provinces of Alberta and Newfoundland Labrador, as well as one for the City of Calgary, Alberta. The project was completed on time, within budget, and to a high standard.

Andy Welch Forest and Environment Organisation,Canada
Transform Your Outreach—Unlock Success with Our Expert Outbound Call Center Solutions Today!
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An outbound call center company is a third-party service provider that handles all customer interactions for you, allowing you to focus on your core business operations. Professional call center agents efficiently manage call volumes during peak times and provide high-quality customer service that leads to increased customer satisfaction and more lead closure. With them, you won't have to invest in infrastructure, technology, or additional staff, which enhances your overall business efficiency and profitability.

We adhere to the highest industry compliance standards to ensure the security and confidentiality of your customer data. Our call center operations comply with regulations such as the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), and the Payment Card Industry Data Security Standard (PCI DSS). These standards help us protect sensitive information and maintain the trust of your customers.

Of course! Our experts work with you to develop customized scripts tailored to your specific needs. This helps us align our scripts with your brand's voice and objectives, and ensure consistent and professional customer interactions, just the way you want.

Conversion rate, call volume, average handling time (AHT), contact rate, lead qualification rate, and customer satisfaction score (CSAT) are some of the key performance indicators (KPIs) of outbound call centers.
SBL BPMS FAQ

Frequently Asked Questions